Ticketmaster Legal Guide & Information

Box Office (094) 9023111


Ticketmaster Legal Guide

Last updated: August 20th, 2018

Ticketmaster Legal Guide
We encourage all of our customers to familiarize themselves with the Ticketmaster Purchase Policy before purchasing any tickets for an event at The Royal Theatre, Castlebar. Please find below all legal information relating to Ticketmaster Purchase Policy. Unfortunately NO exceptions can be made to the policy as described once tickets are purchased.
Age Restrictions Age policies apply to any & all Royal Theatre Castlebar events. We strongly advise all customers to consult with Ticketmaster or our Box Office (094) 9023111 in advance of purchasing tickets to clarify if indeed an age restriction applies to a particular event. Refunds / Exchanges will NOT be offered or facilitated for those who do not adhere to the age policy applied.
The Royal Theatre Castlebar Ticket Terms and Conditions of Sale
This ticket is issues on behalf of the Organisation responsible for the event and is subject to the following terms and conditions.

  • The event may be recorded live for use in the forum of sound recording, television videotapes and other means of audio and audio-visual reproductions, now know to be invented.
  • The purchaser of the ticket consents to participate in the said recordings and grants all necessary consent for Performers Protection Act.
  • We regret that tickets cannot be exchanged or refunded after purchase - statutory rights not affected.
  • None of the promoters, performers, sponsors, venue or ticket outlets shall be responsible in any manner whatsoever for any property loss, destruction or theft which shall be entirely at the Holders own risk save where and to the extent that same arises from breach of contract (not due to an events of unforeseen circumstances) by, or the negligent act or omission of such promoter, performers, sponsors, venue or ticket outlets.
  • The organisers reserve the right to refuse admittance to the ground or any part of the ground or to remove any person or persons from the grounds for reasons of public safety, overcrowding or otherwise as organisers will have no liability for any damage or loss whether consequential or otherwise save that the organisation will refund to the owner of a valid ticket the face value of the ticket.
  • Ticketholder is responsible for care of ticket after purchase. Sellers/Agents are not responsible for damage or loss of ticket. Admission by full ticket only - no re-admittance unless by prior arrangement.
  • Holder assumes all risk of injury and all responsibility for property loss, destruction or theft and releases promoter, performer, sponsor, venue, ticket outlets and their employees from any liability thereafter.
  • The ticket outlet is acting merely as a retailer of this ticket at the request of the promoter and accepts no liability whatsoever for any loss incurred by the purchaser of this ticket if the event does not take place in whole or in part.
  • Before entering, all patrons will be subject to a search in a manner permissible under the law. In the interest of public safety where offensive materials are found, anyone refusing to consent to personal search will be denied entry.
  • The making of a recording of a performer's performance without their prior consent in writing is a criminal offence. Use of camera's and recording equipment is prohibited.
  • Latecomers may not be admitted until a suitable break but admission cannot always be guaranteed.
  • Certain events are subject to a ticket outlet handling charge. Event will take place rain or shine. Crowd surfing/Moshing is not permitted. Offenders will be removed from the venue without refund.
  • Tickets cannot be used for promotional purposes unless permitted by the Organiser. Tickets may not be resold for more than face value. Thank you for your co-operation.
  • Please note that advertised start times of events are subject to change.
Always - Check with concert and event promoters for details of authorised ticket sources and outlets.
Only - Purchase tickets from authorised sources and outlets.

Read Ticketmasters Purchase Policy Here

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Relax in luxurious surroundings. Newly renovated accommodation, 26 luxurious rooms & suites. With Great Service, Superb Value and tremendous Attention to Detail - the Hotel's Accommodation offers a choice of either Suites or En-Suite Bedrooms to all of its guests...

Accommodation Packages for this event will be published here shortly. Call our Box Office today on (094) 9023111 if you are interested in buying an Accommodation Package for this event.

Dining Information

There are an array of dining options available here on site at The Royal Theatre Castlebar. Come early to soak up the atmosphere, grab a bite to eat and head straight into the theatre to enjoy the show.
Here at The TF Royal Hotel & Theatre we only use the finest & freshest locally sourced ingredients. Our menus are specially prepared daily ...

Accessibility Information

We have ensured that there are specific areas designed for wheelchair users within our ground floor. There are also several parking spaces reserved for patrons with disabilities